Terms and Conditions

Last Updated: October 7, 2025

These Terms and Conditions constitute a legal agreement between you and DataStream. By accessing or using our website and services, you acknowledge that you have read, understood, and agree to be bound by these terms. These conditions work in conjunction with our Terms of Service to govern your relationship with DataStream.

Our Contact Information

Address:

92 Anexartisias Street
3040 Limassol, Cyprus

1. Agreement to Terms

By accessing the DataStream website or engaging with our services, you confirm that:

  • You are at least 18 years of age and have the legal capacity to enter into binding agreements
  • You have read and understood all terms and conditions outlined in this document
  • You agree to comply with all applicable laws and regulations
  • You accept full responsibility for your use of our services
  • If acting on behalf of an organization, you have the authority to bind that organization to these terms

If you do not agree with any part of these Terms and Conditions, you must immediately discontinue use of our website and services.

2. User Obligations and Conduct

General Responsibilities

As a user of our services, you agree to:

  • Provide truthful, accurate, and complete information when interacting with our services
  • Maintain the security and confidentiality of any credentials or access information provided to you
  • Use our services in a manner that does not interfere with other users or our operations
  • Respect the intellectual property rights of DataStream and third parties
  • Comply with all applicable laws, regulations, and industry standards
  • Notify us promptly of any unauthorized use of your account or security breaches

Prohibited Activities

You expressly agree not to:

  • Use our services for any unlawful, fraudulent, or malicious purpose
  • Attempt to gain unauthorized access to our systems, networks, or data
  • Distribute malware, viruses, or any harmful software through our services
  • Engage in activities that could damage, disable, or impair our infrastructure
  • Harass, threaten, or abuse other users or our staff
  • Misrepresent your identity or affiliation with any person or entity
  • Collect or harvest information about other users without their consent
  • Reverse engineer, decompile, or attempt to extract source code from our services
  • Use automated systems or software to extract data from our website
  • Violate any intellectual property rights or proprietary information

Content Guidelines

When submitting content through our services, you must ensure that it:

  • Does not contain defamatory, obscene, or offensive material
  • Does not infringe upon the rights of others
  • Does not violate privacy or data protection laws
  • Does not promote illegal activities or violate any laws
  • Does not contain confidential information without proper authorization

3. Professional Service Engagement

When engaging DataStream for professional services:

  • Specific deliverables and timelines will be outlined in individual service agreements
  • You must provide timely access to necessary resources, information, and personnel
  • You are responsible for the accuracy and completeness of information you provide
  • Changes to project scope may result in adjusted timelines and costs
  • Both parties must fulfill their obligations as outlined in service agreements
  • Payment terms and conditions will be specified in individual contracts

4. Disclaimers and Warranties

Service Disclaimer

DataStream provides services on an "as is" and "as available" basis. We make no warranties, express or implied, regarding:

  • The accuracy, completeness, or reliability of information on our website
  • The uninterrupted or error-free operation of our services
  • The suitability of our services for your specific purposes
  • The security of data transmission over the internet
  • Results or outcomes from the use of our services

No Guarantee of Results

While we strive to deliver high-quality data engineering services, we do not guarantee specific business outcomes, performance improvements, or results. Success depends on various factors including client cooperation, existing infrastructure, data quality, and proper implementation of recommendations.

Third-Party Services

Our services may involve or recommend third-party platforms, tools, or services. We are not responsible for the performance, availability, or policies of these third-party services. Your use of third-party services is subject to their own terms and conditions.

Professional Advice Disclaimer

Information provided on our website is for general informational purposes only and should not be considered as professional consulting advice for critical business decisions without proper engagement and assessment. Always consult with qualified professionals for specific situations requiring expert guidance.

5. Limitation of Liability

To the maximum extent permitted by applicable law:

DataStream shall not be liable for any:

  • Indirect, incidental, special, consequential, or punitive damages
  • Loss of profits, revenue, data, or business opportunities
  • Business interruption or loss of goodwill
  • Costs of procurement of substitute services
  • Damages resulting from unauthorized access to your systems or data
  • Errors, mistakes, or inaccuracies in content or services
  • Personal injury or property damage resulting from your use of our services

In no event shall DataStream's total liability to you for all damages, losses, and causes of action exceed the amount paid by you to DataStream for services in the twelve months preceding the claim, or one hundred Euros (€100), whichever is greater.

Some jurisdictions do not allow the exclusion or limitation of certain types of damages, so some of the above limitations may not apply to you. In such cases, our liability will be limited to the fullest extent permitted by applicable law.

6. Indemnification

You agree to indemnify, defend, and hold harmless DataStream, its affiliates, officers, directors, employees, contractors, agents, licensors, and suppliers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable legal fees) arising out of or relating to:

  • Your violation of these Terms and Conditions
  • Your use or misuse of our services
  • Your breach of any representation, warranty, or obligation
  • Your violation of any third-party rights, including intellectual property rights
  • Any content or data you submit or transmit through our services
  • Your violation of any applicable laws or regulations
  • Any damage or harm caused by your actions or omissions

We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, and you agree to cooperate with our defense of such claims.

7. Force Majeure

DataStream shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to:

  • Acts of God, natural disasters, or extreme weather conditions
  • War, terrorism, civil unrest, or government actions
  • Labor disputes, strikes, or lockouts
  • Pandemics, epidemics, or public health emergencies
  • Internet or telecommunications infrastructure failures
  • Power outages or utility failures
  • Cyberattacks, hacking, or security breaches
  • Supplier or third-party service failures

In the event of force majeure, we will make reasonable efforts to minimize the impact and resume normal operations as soon as practicable.

8. Confidentiality

Both parties acknowledge that they may have access to confidential information during the course of our relationship. Confidential information includes:

  • Proprietary business information, strategies, and plans
  • Technical data, specifications, and methodologies
  • Customer data and user information
  • Financial information and pricing details
  • Trade secrets and intellectual property

Each party agrees to:

  • Maintain the confidentiality of all confidential information
  • Use confidential information only for authorized purposes
  • Not disclose confidential information to unauthorized third parties
  • Return or destroy confidential information upon request
  • Implement reasonable security measures to protect confidential information

9. Termination

We reserve the right to terminate or suspend your access to our services immediately, without prior notice or liability, for any reason, including but not limited to:

  • Breach of these Terms and Conditions
  • Violation of applicable laws or regulations
  • Fraudulent, abusive, or illegal activities
  • Requests by law enforcement or regulatory authorities
  • Discontinuation or material modification of our services

Upon termination:

  • Your right to use our services will immediately cease
  • Any outstanding obligations or liabilities will survive
  • Provisions regarding confidentiality, indemnification, and limitation of liability will remain in effect
  • You must cease all use of our proprietary information and materials

10. Dispute Resolution

Informal Resolution

Before pursuing formal legal action, we encourage you to contact us to resolve any disputes informally. Many disputes can be resolved quickly and amicably through direct communication.

Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the Republic of Cyprus, without regard to its conflict of law provisions.

Jurisdiction

Any legal action or proceeding arising under these Terms and Conditions shall be brought exclusively in the courts located in Cyprus, and the parties hereby irrevocably consent to the personal jurisdiction and venue of such courts.

Arbitration

For certain disputes, the parties may agree to resolve the matter through binding arbitration in accordance with the rules of a mutually agreed arbitration body, rather than through court proceedings.

11. Severability and Waiver

Severability

If any provision of these Terms and Conditions is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be deemed modified to the minimum extent necessary to make it valid and enforceable. If such modification is not possible, the invalid provision shall be severed from these terms, and the remaining provisions shall continue in full force and effect.

Waiver

No waiver of any term or condition of these Terms and Conditions shall be deemed a further or continuing waiver of such term or any other term. Our failure to assert any right or provision under these terms shall not constitute a waiver of such right or provision.

12. Assignment

You may not assign or transfer these Terms and Conditions, or any rights or obligations hereunder, without our prior written consent. We may assign these terms at our sole discretion, including in connection with a merger, acquisition, or sale of assets. Any attempted assignment in violation of this section shall be null and void.

13. Entire Agreement

These Terms and Conditions, together with our Privacy Policy, Cookie Policy, and any other legal notices published by DataStream, constitute the entire agreement between you and DataStream concerning your use of our website and services. These terms supersede and replace any prior agreements, proposals, or communications regarding the subject matter herein.

14. Modifications to Terms

We reserve the right to modify these Terms and Conditions at any time. When we make changes, we will:

  • Update the "Last Updated" date at the top of this page
  • Post the revised terms on our website
  • Notify users of material changes through email or website notice

Your continued use of our services after any modifications indicates your acceptance of the updated terms. If you do not agree to the modified terms, you must discontinue use of our services.

15. Contact Information

For questions, concerns, or notices regarding these Terms and Conditions, please contact us:

Address:

92 Anexartisias Street
3040 Limassol, Cyprus