Privacy Policy
Last Updated: October 7, 2025
At DataStream, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
Our Contact Information
Information We Collect
Personal Information You Provide
We collect information that you voluntarily provide to us when you:
- Fill out contact forms or inquiry forms on our website
- Subscribe to our newsletter or marketing communications
- Request information about our services
- Engage with our customer support team
- Participate in surveys or feedback requests
This information may include:
- Name and contact details (email address, phone number)
- Company name and professional information
- Message content and inquiry details
- Any other information you choose to provide
Information Collected Automatically
When you visit our website, we automatically collect certain information about your device and browsing behavior:
- IP address and geographic location
- Browser type and version
- Operating system and device information
- Pages visited and time spent on each page
- Referring website and search terms used
- Date and time of visits
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. For detailed information about our cookie practices, please refer to our Cookie Policy.
How We Use Your Information
We process your personal information for the following purposes:
Communication and Service Delivery
- Responding to your inquiries and requests
- Providing information about our services
- Processing and fulfilling service requests
- Sending important updates and notifications
Website Improvement and Analytics
- Analyzing website usage and performance
- Identifying technical issues and improving functionality
- Understanding user preferences and behavior patterns
- Optimizing user experience and content
Marketing Communications
- Sending newsletters and promotional materials (with your consent)
- Informing you about new services and features
- Providing relevant content and updates
- Conducting market research and surveys
Legal Compliance and Security
- Complying with legal obligations and regulations
- Protecting against fraud and security threats
- Enforcing our terms and conditions
- Resolving disputes and legal claims
Legal Basis for Processing
Under GDPR, we process your personal data based on the following legal grounds:
- Consent: When you have given explicit consent for specific purposes (e.g., marketing communications)
- Contract Performance: When processing is necessary to fulfill a contract or service agreement with you
- Legitimate Interests: When we have a legitimate business interest that doesn't override your rights and freedoms
- Legal Obligation: When we need to comply with legal or regulatory requirements
Data Sharing and Disclosure
We do not sell your personal information to third parties. However, we may share your data with:
Service Providers
We work with trusted third-party service providers who assist us in operating our website, conducting business activities, or providing services to you. These providers include:
- Web hosting and infrastructure providers
- Email service and communication platforms
- Analytics and performance monitoring services
- Customer relationship management systems
Legal Requirements
We may disclose your information when required by law, legal process, or to:
- Comply with court orders or legal obligations
- Protect our rights, property, or safety
- Prevent fraud or security threats
- Respond to government or regulatory requests
Business Transfers
In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity, subject to the same privacy protections outlined in this policy.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction:
- Encryption of data in transit and at rest
- Regular security assessments and vulnerability testing
- Access controls and authentication mechanisms
- Employee training on data protection practices
- Secure backup and disaster recovery procedures
- Regular monitoring for suspicious activities
While we strive to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but continuously work to maintain the highest standards of data protection.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Typical retention periods include:
- Contact inquiries: Up to 3 years after the last communication
- Marketing communications: Until you withdraw consent or unsubscribe
- Analytics data: Aggregated data may be retained indefinitely
- Legal documents: As required by applicable laws and regulations
When personal information is no longer needed, we securely delete or anonymize it in accordance with our data retention policy.
Your Rights and Opt-Out Instructions
Under data protection laws, including GDPR, you have the following rights regarding your personal information:
Right to Access
You can request a copy of the personal information we hold about you.
Right to Rectification
You can request that we correct inaccurate or incomplete personal information.
Right to Erasure
You can request that we delete your personal information under certain circumstances.
Right to Restriction
You can request that we restrict the processing of your personal information.
Right to Data Portability
You can request a copy of your data in a structured, machine-readable format.
Right to Object
You can object to the processing of your personal information for certain purposes.
Right to Withdraw Consent
Where processing is based on consent, you can withdraw it at any time.
How to Exercise Your Rights
You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:
- Avoid filling out contact forms, account registrations, or any data-submitting features
- Disable cookies through your browser settings (see our Cookie Policy for details)
- Contact us directly to request the deletion of any previously shared personal data
We respect your privacy choices. If you would like us to delete your data or exercise any of your rights, please reach out to us at the contact details provided below. We will process your request promptly and within the timeframes required by law.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your jurisdiction.
When we transfer personal data internationally, we ensure appropriate safeguards are in place, such as:
- Standard contractual clauses approved by the European Commission
- Adequacy decisions recognizing equivalent data protection standards
- Binding corporate rules for intra-group transfers
- Other legally recognized transfer mechanisms
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.
Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. When we make significant changes, we will notify you by:
- Posting the updated policy on this page with a new "Last Updated" date
- Sending an email notification if you have subscribed to our communications
- Displaying a prominent notice on our website
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
Contact Us and Data Protection Officer
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
We will respond to your inquiries within 30 days as required by applicable data protection laws. You also have the right to lodge a complaint with your local data protection authority if you believe your rights have been violated.